Marley Spoon
& SC Training
A Food Services Case Study. This is how Marley Spoon leveraged SC Training to onboard hundreds of new employees to support the unprecedented growth brought on by COVID-19.
Onboarding hundreds of new team members during COVID-19
Marley Spoon typically onboards new staff with face-to-face training, complemented by surveys. Since COVID-19, however, more people opted to order fresh ingredients to their doors, which resulted in a tremendous surge in demand.
As an essential business provider, Marley Spoon was able to hire the largest amount of staff in the smallest amount of time on record. Since classroom training was no longer a viable option, Marley Spoon required a solution that could easily onboard and train their hundreds of new team members efficiently and effectively.
SC Training (formerly EdApp) allows for a more modern learning approach where our learners and our team members can access the materials anytime, anywhere.
An enhanced learning experience with SC Training (formerly EdApp)
Marley Spoon has a large number of team members, who are divided into various sub-departments, meaning certain courses are targetted to train specific groups. Utilising SC Training (formerly EdApp)’s features like User Groups and Push Notifications has enabled Marley Spoon to easily create and share content with these unique groups. When new content is ready, learners are notified in real-time with a push notification, sent straight to their mobile devices. Marley Spoon also incentivises its team members through SC Training (formerly EdApp)’s built-in prizing feature. It sparks some friendly competition and winners are rewarded with real prizes.
Deploying lesson content quickly and easily
SC Training (formerly EdApp) facilitated Marley Spoon’s influx of new starters by reaching and training every new team member on crucial information. Before the implementation of SC Training (formerly EdApp), this would not have been possible to achieve at scale and in such a short period of time. While representing Marley Spon’s strong brand identity, SC Training (formerly EdApp) enabled the delivery of vital information like food safety and procedures.
Why SC Training (formerly EdApp) works for the food delivery and food manufacturing industries
For companies like Marley Spoon who are dealing with food, health and safety is always a priority. SC Training (formerly EdApp) microlessons allow learners to complete important lessons anytime, anywhere in small, digestible chunks. What’s more, content can be revisited regularly to ensure processes are completed and, more importantly, understood.
Whether employees are on-site at production centres, out delivering product or at the office, dispersed teams can complete their SC Training (formerly EdApp) microlessons in five minutes or so, and revisit when it suits them. Lessons can be created, edited, and deployed to cohorts ensuring that all team members have the most up-to-date content at all times. The best part? All this can be done on learners’ mobile devices.
"Food business and manufacturing are very fast-paced environments. So having a product [like SC Training (formerly EdApp)] that can keep up with these changes is extremely valuable."
